Germany


 

CWT Partner: Lufthansa

Lufthansa

 

Lufthansa welcomes new Star Alliance member Continental

Foto: LufthansaFollowing the official accession of US carrier Continental Airlines to Star Alliance, Lufthansa and Continental Airlines will now be able to offer their mutual customers a range of new benefits. For example, all Continental flights between the United States and Germany will also be bookable under a Lufthansa flight number. This applies to the services operated daily between Newark (New York) and Hamburg, Berlin Tegel and Frankfurt, as well as to the new route between Houston and Frankfurt, which Continental launched on 2 November. In addition, Lufthansa customers will have a choice of convenient connections to 37 destinations in the United States via Continental’s hubs at Newark and Houston.

Likewise, Lufthansa flights to Newark that are operated daily from Frankfurt, Munich and Dusseldorf will from now on also be offered under a Continental flight number. In addition,customers will be able to book flights from Frankfurt to a further 56 destinations in Germany and elsewhere in Europe under a Continental flight number. Continental has relocated to Terminal 1 so as to be under one roof with Lufthansa and its Star Alliance partners, thereby ensuring faster and smoother transfers for passengers.

Now that Continental is a full member of Star Alliance, all Lufthansa passengers will also have access on Continental flights to products and benefits offered by the world’s largest airline alliance such as lounge access for status customers. Additionally, members of Lufthansa’s frequent flyer programme Miles & More and Continental’s loyalty programme One Pass will be able to earn and redeem miles on all the partner airline’s flights.

 

Communication without limits - on Lufthansa long-haul flights from mid-2010

Foto: LufthansaLufthansa offers the most powerful on-board hotspot worldwide with FlyNet®

From mid-2010 passengers on board Lufthansa long-haul flights will once again be in the premier class for communication: in partnership with Panasonic, Lufthansa will gradually be equipping its long-haul fleet with the FlyNet® broadband Internet service. So in future you will be able to enjoy the full freedom of communicating via the Internet above the clouds – and can surf the web using WLAN, send e-mails with attachments or log on to your company’s Virtual Private Network (VPN). The new FlyNet® will also enable data communication by GSM/GPRS – which means that you will be able to send SMS texts by mobile phone and synchronize data with smartphones such as PDAs, iPhones or Blackberrys.

With FlyNet® Lufthansa regains its position as the world leader in in-flight connectivity.

 

Lufthansa A380: the new fascination of flight

Foto: LufthansaThe countdown is running for the new Lufthansa flagship. Accompany each stage of the launch of the world’s most innovative passenger aircraft interactively.

Lufthansa’s web platform at http://a380-b2b.lufthansa.com gives A380 fans the opportunity to find out about the latest developments surrounding the new flagship of the Lufthansa fleet and to experience the fascination of flight.

In addition to text content, the website also contains a range of images, video-on-demand functions, downloads and even competitions. The web platform will be continuously updated with additional details and functions until the Lufthansa A380 enters active service.

Further details and functions will be supplied regularly – so stay tuned!

 

Mobile boarding pass available for Lufthansa long-haul flights from Germany

Foto: LufthansaYou can now use the mobile boarding pass on long-haul Lufthansa flights for the first time. This makes Lufthansa the first airline in the world to offer a boarding pass sent to your mobile phone for intercontinental flights as well as for departures from Germany and back from Canada. At the airport you can go directly to your departure gate. This ensures that you start your trip in a relaxed frame of mind, having saved some valuable time. Flights to China are excluded (apart from Hong Kong).

  • The mobile boarding pass is available for virtually all intercontinental flights from Germany
  • and for more than 30 european and canadian metropolis.
  • You receive your mobile boarding pass directly after conveniently checking in online or on
  • your mobile phone, either by e-mail or SMS link to your mobile phone.

 

New services on night flights in Lufthansa Business Class

Foto: LufthansaIn order to be able to offer Lufthansa Business Class travellers on long-haul night flights more rest and flexibility over the choice of meals, Lufthansa has improved its service concept. Thus, in future the starter and main course will be served together and the cocktail service will only come round once.

The new Express Service, which reflects your preferences, will mean greater flexibility. You will now receive your entire meal all at once, including cheese and chocolate. One new feature is that you will be able to choose from three cold starters. As well as classic meat and fish dishes, we will also be serving a substantial salad.

In addition, a “Breakfast to go” service in the morning will give you a good start to your day and mean you have more time to sleep on board.

Relaxed travel in Lufthansa Business Class

 

Lufthansa summer timetable 2009

Foto: LufthansaThe new summer schedule includes 206 destinations in 78 countries. In selected growth markets, the route network is to be expanded by investing in new destinations.

Lufthansa jets fly daily to 47 destinations in Eastern Europe
As of 27 April 2009, Lufthansa will start flying five times a week to Rzeszów in south-eastern Poland. The daily flights from Munich to Poznan in the west of the country will be complemented by a new daily offer from Frankfurt. The daily connection from Munich to L`viv in Ukraine is also new. On weekends, Lufthansa will also operate a non-stop offer to the two Adriatic cities of Split and Dubrovnik (Croatia) from Munich.

Italy
The new offer of flights by Lufthansa Italia from Milan Malpensa successfully took to the skies in February and is already being expanded. Since the end of March, Lufthansa Italia offers flights to an additional two European destinations with London Heathrow and Lisbon. At the beginning of April, Lufthansa Italia will then start operating domestic Italian flights from Milan to Rome, Naples and Bari.

Additional flights in the Middle East
Lufthansa will expand its flight offer to Tel Aviv with four flights weekly from Munich. The Saudi Arabian cities Jeddah and Riyadh will each receive a daily non stop flight from Frankfurt. There will also be additional flights to Muscat, Addis Abeba and Beirut.

North America
Six times a week Lufthansa will operate till May a Business Jet offer from Munich to Washington. From May 13 to October 24, 2009, the exclusive Lufthansa Business Jet service will be available from Munich to New York.
There will also be daily flights from Dusseldorf to New York (Newark) and Chicago. The offer from Dusseldorf is topped off with five flights a week to Miami (till May 4th) and Toronto (from May 7th).

 

Lufthansa launches new website for A380 fans

Foto: LufthansaLufthansa’s brand new website is a rich source of information for anyone interested in the Airbus A380 – the future flagship of the airline’s fleet. Visitors to lufthansa.com/a380 will have an opportunity to find out details about the current status of Lufthansa’s first Airbus A380 and to share in the fascination of flying. Passengers and A380 fans can find out, for example, about the route proving programme, which was conducted exclusively with Lufthansa, as well as about component acceptance tests or the transport of sections across Europe to the final assembly facility in Toulouse.

Over the next few months, Lufthansa will add more documentary material to its website. The aim of the online reports will be to show what makes the Lufthansa A380 so special. In addition to articles, the website will include numerous images, video clips and other downloadable material, as well as competitions. Until the planned entry into service of the A380 during the 2010 summer schedule, further details and functions will be gradually added to the web platform.

 

Lufthansa: New Welcome Lounge at Frankfurt

Foto: LufthansaLufthansa First and Business Class passengers as well as HON Circle Members, Senators and Frequent Travellers arriving at Frankfurt are now able to enjoy the services provided in the new Welcome Lounge at the Arrivals Area B.

With a total area of 1,200 square metres on two levels, passengers will find the ideal conditions here for a good start to their day. On the lower level the shower area with its high-quality fixtures and fittings provides guests with an opportunity to freshen up in peace and quiet and they can also make use of an ironing service*. On the upper level, arriving passengers are invited to taste a delicious and healthy selection of breakfast dishes or snacks, as well as relax in the media or quiet areas. WLAN reception is available throughout the lounge and the working areas are fitted with Internet-enabled PCs.

The Welcome Lounge is open from 5.30am to 12.30pm to

  • HON Circle Members arriving on any flight operated by Lufthansa
  • First and Business Class passengers, Senators and Frequent Travellers arriving on an intercontinental flight operated by Lufthansa

The Welcome Lounge enhances the previous range of services available in the terminal and represents a complete innovation for both Lufthansa and Frankfurt Airport.

  • The ironing service is available for First Class passengers, HON Circle Members and Senators

 

The boarding pass on your mobile phone makes paperless travel a reality

More flexible check-in and faster boarding with Lufthansa

Foto: LufthansaYou can now enjoy on all Lufthansa flights within Germany even greater flexibility when checking in and board your flight more quickly and conveniently as a result. With the innovative mobile boarding pass, passengers receive a boarding pass with a barcode and all the relevant information about your flight by e-mail or SMS link on their mobile phone and can then proceed with it directly to the security control and onto their gate.

This is how the mobile boarding pass works:

  • check in via mobile.lufthansa.com portal by mobile phone or
  • via the Internet (Lufthansa Homepage) up to 23 hours before your flight
  • select “mobile boarding pass”
  • enter your cell phone number or e-mail address
  • the mobile boarding pass will arrive as a SMS link or e-mail
  • additional baggage can be checked in at one of the Lufthansa baggage drop-off counters

when boarding, the barcode is read by the scanners
In addition the mobile boarding pass is now also available to HON Circle Members, Senators and Frequent Travellers when they check in via SMS.
With the introduction of the mobile boarding pass, Lufthansa is further pursuing its aim of offering you greater flexibility in preparing for and undertaking your journey.

 

A better way to fly with Lufthansa – now available on all European routes

Foto: LufthansaThanks to a rolling programme of product upgrades, you can now enjoy consistent and distinctive comfort with Lufthansa and Lufthansa Regional in Europe: new aircraft, a comprehensive redesign of the existing fleet and new and optimised ground services ensure an enjoyable travelling experience on every flight.

In Lufthansa Business Class the seat next to you is always kept free and can be used for more storage space. The Lufthansa A300-600 aircraft have a special feature. You can look forward to exceptionally wide and comfortable Business Class seats. These aircraft will no longer have a middle seat, only window and aisle seats. The seat dimensions and greater space between seats ensure a high degree of privacy and optimal freedom of movement.

To find out more about the new comfort on European routes, please click here

 

Improvements in service quality at Frankfurt Airport

Lufthansa creates a new layout for departure halls A and B

Foto: LufthansaFrankfurt Airport has undergone a transformation, making it even more user-friendly. Lufthansa has rearranged the check-in counters in Terminal 1 and in the process created three clearly separated areas:

  • Departure hall A now contains an exclusive First Class check-in area with plenty of counters. First Class travellers, HON Circle Members, Senators and Star Gold cardholders can also enjoy the opportunity to sit down here, the benefits of a ticket counter reserved for their use and short walks to the security checkpoints.
  • Business Class passengers and Frequent Travellers can also look forward to hall A, to a separate check-in area which guarantees an optimal, fast service.
  • Economy Class travellers and groups can check in in departure hall B, as can customers of other airlines whose check-in is handled by Lufthansa.

In addition, the number of baggage drop-off and service counters available in halls A and B has been increased. Whether you have checked in over the Internet and printed out your own boarding pass or collected it from one of the 60 Quick Check-in machines at the airport, the new facilities allow you to hand in your baggage quickly and conveniently.

The new layout will help you to find your way around the airport more easily and thus offers you even better service on the ground.

The reorganisation of halls A and B at Frankfurt’s Terminal 1 is part of an airport enlargement and modernisation programme focussed on the wishes and ideas expressed by our customers. The new hall concept will help you to feel at ease at Frankfurt Airport so that you can relax and enjoy your journey with Lufthansa right from the start.

 

Lufthansa shapes the future at Frankfurt Airport

Pier B at Frankfurt Airport is being comprehensively extended and rebuilt over the next few years – to make it fit for the future. You can then expect an even better range of services.

Among other things, this expansion includes the building of four exclusive Lufthansa Lounges. Docking positions and gates are also being constructed for Lufthansa’s new wide-bodied aircraft, the A380 and the B747-800.

As well as providing you with an enhanced service, there is a further important reason for these essential building works: the implementation of an EU regulation.

During the building works gates and docking positions will be closed and interim arrangements are being developed in conjunction with airport operator Fraport to manage this. Should unavoidable restrictions nevertheless occur during the construction period, please accept our apologies for any inconvenience.

The works are divided into five building phases and began on 7 January 2008. The building works are scheduled for completion in June 2011.

 

Online check-in at Lufthansa now with seat selection

Foto: LufthansaMore possibilities with online check-in – boarding passes now available online for about 450 routes

Passengers flying with an electronic ticket, etix, can choose their seat now when checking in online. The choice is made easy by a graphic seat plan on the screen showing all the available seats during the online check-in process. Passengers simply select their seat on their PC, and then print out their boarding pass. Another advantage for even more flexibility:

The advantages of online check-in:

  • Online boarding pass for about 450 routes
  • Online check-in option is available 23 hours prior to flight departure
  • Passengers with a boarding pass, printed online or at a Quick check-in kiosk, can go direct to security and from there straight to the gate
  • When travelling with hold baggage, saving time by handing it in at a fast and convenient Baggage Drop-Off counter
  • Many of the customer-operated kiosks at Frankfurt, Munich, Hamburg and Dusseldorf are additionally equipped with a reader, enabling passengers to identify themselves (alternatively with an ID or passport)

If you are travelling to a country which requires notification of entry data such as passport and visa information in advance of your departure, you can now enter this data conveniently on your PC as part of the online check-in process. In this way you can obtain a convenient online boarding pass for flights to Canada, Mexico, South America and for selected destinations in the Middle East and Africa.

Lufthansa’s online check-in service is set up so that you can have a relaxed start to your journey.